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Accessibility Statement

Date of Creation: February 13, 2025

 

ecrop GmbH is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance Status

We strive to make our website, www.ecrop.de, conformant with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.

 

We also aim to comply with the German "Barrierefreie-Informationstechnik-Verordnung" (BITV 2.0), which is based on the European standard EN 301 549, and the "Behindertengleichstellungsgesetz" (BGG). Furthermore, we are taking into account the requirements of the upcoming European Accessibility Act (EAA - Directive (EU) 2019/882), which will become binding from June 28, 2025, and will affect certain aspects of our platform

Accessibility adjustments on this site

We have taken the following measures to ensure accessibility of our website:

  • Alternative Text: We provide alternative text descriptions for all images and non-text content, where appropriate.

  • Keyboard Navigation: Our website is designed to be fully navigable using a keyboard.

  • Clear Structure and Headings: We use clear and consistent headings and structure to organize content logically.

  • Color Contrast: We strive to maintain sufficient color contrast between text and background elements.

  • Resizable Text: Users can adjust the text size using their browser settings.

  • Descriptive Link Text: We use descriptive link text that makes sense out of context.

  • Forms: Forms are designed to be accessible, with clear labels and instructions.

  • ARIA Attributes: We use ARIA (Accessible Rich Internet Applications) attributes where appropriate to enhance the accessibility of dynamic content and user interface components.

  • Captions and Transcripts: We aim at providing captions and/or transcripts for video and audio content.

  • Regular Audits: We conduct regular internal accessibility audits and are working towards external audits.

  • Training: Our staff is trained on accessibility.

Compatibility

This website is designed to be compatible with modern web browsers and assistive technologies. We recommend using the latest versions of:  

  • Chrome, Firefox, Safari, Edge 

  • JAWS, NVDA, VoiceOver

Third-Party Content

Some content on our website may be provided by third parties (e.g., embedded videos, social media feeds). We cannot guarantee the accessibility of this third-party content, but we strive to select providers who are committed to accessibility.

Limitations and Known Issues

Despite our best efforts, some accessibility issues may exist. We are aware of the following limitations:

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  • Some older PDF documents may not be fully accessible.

  • The chart on the docs.ecrop.de page is not yet fully keyboard accessible.

 

We are actively working to address these issues and improve the overall accessibility of our website. We are continuously working to improve the accessibility of our website. While we strive to adhere to the accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of the website.

Feedback and Contact Information

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

 

  • Email: accessibility@ecrop.de

  • Phone: +49 (0) 9621 77 88 150

  • Contact Form: [Link to Contact Form on Website]

  • Postal Address: ecrop GmbH, Untere Nabburger Strasse 10, 92224 Amberg

 

We will make every reasonable effort to address your concerns and provide you with the information you need in an accessible format. We aim to respond to accessibility feedback within 10 business days.

Formal Complaints

If you are not satisfied with our response, you have the right to lodge a formal complaint with the following enforcement body:

 

Landesamt für Digitalisierung, Breitband und Vermessung, IT-Dienstleistungszentrum des Freistaats Bayern, Durchsetzungs- und Überwachungsstelle für barrierefreie Informationstechnik, St.-Martin-Straße 47, 81541 München, Email: bitv@bayern.de and internet site: http://www.ldbv.bayern.de/digitalisierung/bitv.html

Future Improvements

We are committed to continuous improvement in accessibility. Our future plans include:

 

  • Conducting a full external accessibility audit within our ISO 27001 certification

  • Implementing a fully accessible video player by End 2025.

  • Improving the keyboard accessibility of the interactive charts on the docs.ecrop.de page by End 2025.

  • Providing audio descriptions for all new video content.

  • Adding sign language videos.

 

This statement is a living document and will be updated regularly to reflect our ongoing efforts to improve accessibility.

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